FAQ's

Frequently Asked Questions (FAQs)

🎧 1. What types of products do you sell?

PlusElectronicx offers premium tech accessories, including:

  • Wireless Earbuds (AirPods style)

  • Over-Ear and On-Ear Headphones

  • Smart Watches with fitness and notification features

  • Fast Wireless Chargers

🚚 2. How long does shipping take?

Shipping times vary by destination:

  • USA, Canada, UK, Australia: 7–15 business days

  • Europe & Asia: 10–20 business days

  • Other Regions: 10–25 business days

Tracking information is provided with every order.

💳 3. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment gateways through our encrypted checkout.

🔋 4. Are your wireless chargers and smartwatches compatible with all devices?

Most of our wireless chargers support Qi-enabled devices, including iPhones and Android phones. Our smartwatches are generally compatible with both iOS and Android, unless otherwise specified in the product description.

🔄 5. Can I return my order?

Yes. We offer a 30-day return policy for unused products in original packaging. Please contact us to initiate a return or exchange.

📦 6. What if my item arrives damaged or not working?

We’ll make it right! Contact us within 7 days of receiving your order with a photo or video of the issue, and we’ll arrange a replacement or refund.

🌍 7. Do you ship internationally?

Yes, we ship to most countries worldwide with tracking provided.

⏱️ 8. How do I track my order?

Once your item is shipped, we’ll email you a tracking number so you can follow your order’s progress online.

📞 9. How can I contact customer support?

Email us anytime at [your support email]. Our team typically responds within 24 hours on business days.